Sharon Services (UK) Ltd (“SS”, “we”, “us”, “our”) of Unit 3-4, Block 20, 89 Clydesmill Place, Clydesmill Industrial Estate, Glasgow, Lanarkshire, United Kingdom, G32 8RF is committed to protecting and respecting your privacy. SS is committed to the protection of the personal data that we process in line with the data protection principles set out in the UK General Data Protection Regulation (“UK GDPR”), the European Union General Data Protection Regulation 2016 (“GDPR”) and the Data Protection Act (2018).
This privacy notice explains what personal data SS collects from individuals who visit the SS website, contact us using our web forms, by email, phone or through one of our social channels; or other marketing communications (“you/your”). It also explains what information we collect automatically when you visit our website.
SS is the data controller for the purposes of the UK GDPR in instances where you make an enquiry with us, registered as such with the Information Commissioner’s Office, registration number ZA185550.
We place great importance on ensuring the quality, confidentiality, integrity, and availability of the data we hold and in meeting our data protection obligations when processing personal data. SS are committed to protecting the security of your personal data. We use a variety of technical and organisational measures to help protect your personal data from unauthorised access, use or disclosure.
We update this privacy notice from time to time in response to changes in applicable laws and regulations, to our processing practices and to the products and services we offer. When changes are made, we will update the date at the top of this page. Please review this privacy notice periodically to check for updates.
- Who this privacy notice applies to
- How we collect your Personal Data
- What information do we process?
- Purposes and bases for processing your personal data
- Sharing your information
- International Transfers
- Your rights
- Data retention period
- Contact
Who this privacy notice applies to
- You visit our website
- You purchase products/services from us
- You enquire about our products and/or services
How we collect your Personal Data
We collect most of the Personal Data directly from you in person, by telephone, text or email and/or via our website.
However, we may also collect your Personal Data from third parties such as:
- reputable companies who provide lead generation contact lists
- others to whom you have provided consent
- publicly available sources such as social media platforms
What information do we process?
Information you provide to us
We process all information you give us, either through forms on our website (our site) or by corresponding with us by telephone, email or otherwise. This includes information you provide when you register to use our site, subscribe to a service, search for a product or service, participate in discussion boards or other social media functions linked to our site, or when you report a problem with our site. For example, we process the following information:
- Name
- Address
- Email address
- Telephone Number
We use your name, address, email address and telephone number to contact you about your enquiry.
Cookies and Web Beacons
SS uses both cookies and web beacons on our website and web beacons in some emails. Cookies are small text files and web beacons are small graphic images. They are downloaded to your device when you visit a website or receive certain emails, unless you have set your browser to reject them.
We use cookies to remember your preferences, display content that is more relevant to you and improve your overall experience of our site. We use web beacons to track the actions of individuals (such as email recipients) and measure the success and response rates of our marketing campaigns.
To learn more about cookies, web beacons and what you can do to opt out of receiving them, please view our Cookies Notice at https://sharonservices.co.uk/cookies/.
Purposes and bases for processing your personal data
We may use your data for the following purposes and on the following lawful bases:
| Purpose | Lawful Bases for Processing |
|---|---|
| To provide our products/services to you | Performance of Contract/Legitimate Interests |
| Responding to correspondence from you | It is in our legitimate interest to respond to enquiries made via our website, by email, through our social channels or any other means |
| Sending you information such as SS news and information which may be of interest | It is in our legitimate interest to promote our products and services so we may contact your business via yourself to promote our services/products and provide When may send you information which may be of interest. If you do not want us to contact you, please contact us by emailing privacy@sharonservices.co.uk |
| Business management, forecasting and statistical purposes | It is our legitimate interest to identify areas for managing current business relationships, develop new products and services, and for managing our business |
| Improving our website and the overall website visitor and user experience | It is our legitimate interest to allow analytics and search engine providers to help improve and optimise our website |
| Improving our website and the overall website visitor and user experience | We use cookies on our website with your consent |
Sharing your information
We may share your personal data with our carefully selected third parties, for example, we may use a supplier to provide services which support the services which we provide to you. In this case, we remain responsible for your personal data and will ensure we have a written agreement in place with any third party provider. We currently use third-party suppliers:
- for invoice purposes
- to set up payments
- for software for internal business purposes
- for communicating with all Sharon Services’ stakeholders
International Transfers
Your personal data may be transferred to and processed outside of the UK/EEA. This is because the organisations we use to provide our services to you may be based outside the UK or have servers based outside the UK.
We will only transfer your personal information from countries in the UK or EU/EEA to countries outside of the UK or EU/EEA where:
- the transfer is to a country (or an international organisation) that the UK government/European Commission has determined ensures an adequate level of protection (“Adequacy”);
- an International Data Transfer Agreement (IDTA) or Standard Contractual Clauses adopted by the UK Government or European Commission (whichever is applicable) have been put in place between the entity in the UK or EU/EEA and the entity located outside the UK or EU/EEA;
- binding corporate rules have been implemented, where applicable; or where
- the transfer is otherwise permitted by the law.
Your rights
The UK GDPR provides you with certain rights in relation to the processing of your personal data, including to:
- Request access to personal data about you (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you, and to check that we are lawfully processing it
- Request rectification, correction, or updating to any of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected
- Request personal data provided by you to be transferred in machine-readable format (“data portability”)
- Request erasure of personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing (see below)
- Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you (e.g. if you want us to establish its accuracy or the reason for processing it)
- Object to the processing of your personal data in certain circumstances. This right may apply where the processing of your personal data is based on the legitimate interests of SS
Some of these rights are not absolute and are subject to various conditions under applicable data protection and privacy legislation and the laws and regulations to which we are subject. If at any time you decide that you no longer wish to be contacted for marketing purposes, or if you would like to exercise any of your rights as set out above, you can contact us at privacy@sharonservices.co.uk. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
In addition to the above, please note that you have the right to make a complaint at any time to the Information Commissioner’s Office if you are concerned about the way in which we are handling your personal data.
Data retention period
We will retain your personal data for as long as is necessary to provide you with our products and ongoing services and for a reasonable period thereafter, to enable us to meet our contractual and legal obligations and to deal with complaints and claims.
At the end of the retention period, your personal data will be securely deleted in accordance with the SS Personal Data Retention and Destruction Policy and Schedule.
Contact
You can contact SS in relation to data protection and this privacy notice by emailing privacy@sharonservices.co.uk
Last updated: 17 April 2024